Terms and Conditions
GENERAL SALES, DELIVERY AND PAYMENT TERMS
Scope of application
The following conditions of sale, delivery and payment apply to all contracts, deliveries and other services.
They also apply to all future contracts with the purchaser and to future deliveries to be made to him and other services. Deviating provisions (possibly new Terms and Conditions), however, will be used in future contracts.
Contradictory terms and conditions are contradicted. The contract language is German.
We only supply business customers. Business customers include legal entities under public law, public-law special funds and entrepreneurs. Entrepreneur is a natural or legal person or a legal partnership that, when entering into a legal transaction, acts in the course of its commercial or independent professional activity. By contrast, private customer means any person who is not business customer in this sense. Private customers therefore include, in particular, consumers. A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. For private customers, the online store is not aimed at consumers. Orders are therefore only accepted by business customers.
Conclusion of contract
Orders to us, contract amendments and supplements as well as additional agreements must be in writing. Orders placed by telephone or in any other form shall be deemed accepted if the goods are sent or handed over and invoiced.
The offers on the internet are a non-binding invitation to you to buy goods. You can add one or more products to the shopping cart. In the course of the ordering process you enter your data and wishes regarding payment method, delivery modalities etc. Only by clicking on the order button you make a binding offer to conclude a sales contract. You can also submit a binding order by phone. The immediate confirmation of your order by e-mail does not constitute acceptance of the purchase offer.
We are entitled to accept your offer within 7 working days by sending an order confirmation by e-mail. After expiry of the 7 working days, your offer is considered rejected, i.e you are no longer bound to your offer. If you place an order by phone, the purchase contract is concluded when we accept your offer immediately. If the offer is not accepted immediately, then you are no longer bound to it.
Storage of your order data
Your order with details of the contract will be stored by us. We send you the terms and conditions, you can also access the terms and conditions after conclusion of contract at any time on our website.
You can correct your entries at any time before placing the order with the delete key. We will inform you on the way through the ordering process about further correction options. You can also end the ordering process at any time by closing the browser window.
Prices and shipping costs
The prices are valid at the time of the order. The value added tax is not included in the price and will be charged separately in the respective statutory amount. Orders with a total price (excl. VAT) from 100 Euro are shipped free of charge within the European Union.
For orders under 100 Euro within the European Union outside Germany, a small order fee of 16 Euro will be charged. Within Germany, the small order fee is 8 Euro. In the small order fee, the shipping costs are already included and will not be charged separately.
For deliveries outside the European Union, separate shipping costs apply, which are displayed when ordering in the shop.
If the agreed delivery period is longer than one month from the conclusion of the contract, we are entitled to charge the prices according to our price list valid on the day of delivery.
Our goods are paid in advance by credit card or Paypal.
A set-off with unrecognized or not legally binding claims of the customer is excluded. This also applies to a right of retention because of such counterclaims, insofar as these claims are not based on the same contractual relationship.
Our delivery obligation is subject to full and correct self-delivery, unless the non-delivery or delay is our fault. If the dispatch of the ordered delivery items is delayed for reasons for which the customer is responsible, the risk shall pass to the customer upon receipt of the notification of readiness for shipment.
The reliable shipment of the ordered goods is ensured by our contracted carriers. The parties agree that in the event of a dispute, the orderer is responsible for proving the non-receipt of a delivery.
The delivery time for an article can be found on the respective product page. The delivery takes place, if not stated otherwise or otherwise agreed, after full payment of the purchase price plus any shipping costs. The delivery time begins on the working day after which you have arranged the payment. If the last day of the delivery time falls on a Sunday or a public holiday at the place of delivery, this day is replaced by the next working day. If you order several products that are delivered together in case of doubt, the longest delivery time is decisive. This delivery time will be mentioned again before a binding order. Delivery times may in individual cases deviate from the delivery times stated on the website. In this case, we will communicate this with the order.
There are statutory warranty rights for our goods.
Characteristics of products
The information contained in brochures, catalogues, advertisements and price lists or in the documents belonging to an offer, drawings, illustrations, samples, brochures, technical data and catalogues and other technical data, recommendations for use does not exempt the purchaser from the examination of the goods for their suitability for the intended purposes, procedures and applications. Guarantees of quality are only those expressly designated as such in the order confirmation. Application, use and processing of the purchased goods are the exclusive responsibility of the purchaser.
Place of performance, jurisdiction, applicable law
If you are a merchant, a legal entity under public law or a special fund under public law, Düsseldorf shall be the exclusive place of jurisdiction for all claims arising out of or on the basis of the contract.
The same applies to persons who have no general place of jurisdiction in Germany or persons who have relocated their domicile or usual place of residence outside of Germany after conclusion of the contract or whose domicile or usual place of residence is not known at the time the complaint is filed. It is the law of the Federal Republic of Germany to the exclusion of the UN sales law application.